Independent insurance brokers · Lusaka, Zambia
The right cover, from the right insurer, at the right price.
We compare the Zambian insurance market on your behalf, negotiate your terms and stand beside you when you claim. For businesses, institutions and individuals.
Why Pazuli
A broker works for you, not for the insurer
Pazuli Private Brokers Limited was established on 9 June 2022 to give Zambian clients independent advice and access to the whole market.
Access to many insurers
We approach several insurers for every placement, so you compare cover and price side by side.
Independent advice
Our recommendation is based on your needs, not on any one insurer's products.
Personalised service
A dedicated broker who knows your business and your policies, from renewal to claim.
Claims support
We prepare, submit and follow up your claims so you are paid fairly and on time.
What we do
Our services
Our team
Experienced specialists across the Zambian market
Our leadership has worked across general insurance, life assurance, pension administration, bancassurance and microinsurance.
Louis Zulu
More than 14 years of leadership in bancassurance, general insurance and insurance broking. Member of the CII and the IIZ.
Abraham Lesa
More than 15 years of experience in insurance broking.
Opening hours
Visit us at Plot 16 Nkandabwe Road, Luburma, Lusaka.
| Monday – Friday | 08:00 – 17:00 |
| Saturday | 09:00 – 12:00 |
| Sunday & public holidays | Closed |
| Emergency claims line | 24 hours |
Our values
Integrity. Care. Excellence.
These values guide every recommendation we make and every claim we handle.
- Integrity – we act ethically and do what is right for our clients and partners.
- Care – we listen, understand your needs and treat you with respect.
- Excellence – we deliver high-quality service through simple, practical solutions.
Frequently asked questions
Why use a broker instead of going straight to an insurer?
A broker represents you, not the insurer. We compare cover and prices from several insurers, explain the terms in plain language and support you through claims, usually at no extra cost to you.
Do you offer an emergency service?
Yes. If you have an accident or loss outside office hours, call +260 777 776 511 and we will guide you through the next steps and notify your insurer.
How do I get insured with Pazuli?
Send us a quote request, call us or visit our office. We respond within 24 hours with the information we need and the options available to you.
Are you licensed?
Yes. Pazuli Private Brokers Limited is regulated by the Pensions and Insurance Authority (PIA), is a member of the Insurance Brokers Association of Zambia (IBAZ) and is registered with PACRA under number 120220034287.
About us
Experience you can trust
Pazuli Private Brokers Limited is a Zambian insurance broker, established on 9 June 2022 and registered with PACRA under certificate number 120220034287.
Our vision
To become Zambia's most reliable and esteemed insurance broker, known for trust and excellence.
Our mission
To simplify insurance for our clients through innovation and a customer-centred approach.
Our objectives
What we set out to do
Lead with tailor-made solutions
Offer tailor-made insurance solutions in the markets we choose to serve.
Strong insurer relationships
Build strong relationships with selected insurers so we can meet our clients' needs.
Digital access
Use digital platforms to make our services seamless and easy to reach.
Leadership
Our team
Louis Zulu
Louis has more than 14 years of management and leadership experience in bancassurance, general insurance and insurance broking. Before founding Pazuli he was Chief Executive Officer of EHS Zambia Limited and of Hedge Financial Brokers Limited, Head of Bancassurance at Stanbic Bank Zambia and Branch Manager at African Grey Insurance.
He holds a BSc in Insurance and Pensions Management from the University of Lusaka, is studying for an MSc in Insurance and Risk Management, and is a member of the Chartered Insurance Institute (CII) and the Insurance Institute of Zambia (IIZ).
Abraham Lesa
Abraham leads placement and client servicing at Pazuli and brings more than 15 years of experience in insurance broking.
Core values
Integrity. Care. Excellence.
Integrity
We act ethically and do what is right for our clients and partners.
Care
We listen to our clients, understand their needs and treat them with respect.
Excellence
We deliver high-quality service through simple, practical solutions.
Regulation and membership
Licensed and accountable
- Regulated by the Pensions and Insurance Authority (PIA)
- Member of the Insurance Brokers Association of Zambia (IBAZ)
- Registered with PACRA, certificate number 120220034287
Our products
Cover for every class of risk
From motor and medical cover to pension plans, we place every class of insurance with the insurer that best fits your needs and budget.
Our services
Reliable and effective, from placement to claim
We take care of your insurance from start to finish, so you can focus on running your business.
Insurance broking and placement
We assess your risks, prepare the submission, approach several insurers and recommend the best combination of cover, price and service. We then manage your renewals every year.
Risk management
We survey your premises and operations, identify the risks that matter and recommend practical measures that reduce losses and improve your terms with insurers.
Employee benefits
We design and place group medical, group life, funeral and pension arrangements that help you attract and keep good staff, within your budget.
Bancassurance
We work with banks and lenders to create credit life, asset and customer insurance programmes, drawing on our team's background in bancassurance.
Microinsurance
We design affordable, simple cover for marketeers, small traders, co-operatives and community groups, with low premiums and quick claims.
Claims management
When you suffer a loss, we notify the insurer, help you gather the documents, negotiate the settlement and follow up until you are paid.
How we work
Our strengths
Problem solving
We analyse your risks and find workable, tailor-made solutions to difficult placements.
We listen
We take time to understand your needs and match them with the right cover.
Attention to detail
We read the fine print so you understand exactly what your policy covers.
Strong negotiation
We negotiate firmly with insurers to secure fair terms for you.
Contact us
Get in touch
Our knowledgeable team is ready to answer your queries. Call, email, send us a WhatsApp message or visit our office.
- Phone+260 777 776 511
- Emailinfo@pazuli.com
- OfficePlot 16 Nkandabwe Road, Luburma, Lusaka, Zambia
- HoursMon – Fri 08:00 – 17:00 · Sat 09:00 – 12:00 · Emergency claims line 24 hours
Send us a message
Fields marked * are required. We reply within 24 hours.
Request a quote
Tell us what you need to insure
Share a few details and a broker will come back to you within 24 hours with options from several insurers.